Your Hotel Is More Than a Room. Your Reviews Should Prove It.
Travelers read an average of 12 reviews before booking. Every unanswered complaint and every missing five-star review is a booking that went to the hotel next door.
“One bad review can cost you 30 bookings”
Sound familiar?
Your reviews don't reflect the actual guest experience
Your TripAdvisor rating is 3.9 but guests tell you at checkout they had an amazing stay. The problem? Only unhappy guests are motivated enough to write reviews. Happy guests need a nudge.
You're competing with hotels that have thousands of reviews
The chain hotel across the street has 2,000+ reviews because they've been collecting them for a decade. You opened two years ago and have 80. Guests assume more reviews = better experience.
Review responses take hours you don't have
Between managing housekeeping, the front desk, and guest requests, responding to a negative Booking.com review at 10pm isn't realistic. But 53% of travelers expect a response within 24 hours.
Built for Hotels & Hospitality
Checkout Review Campaigns
Automated review requests sent at checkout — the peak emotional moment when guests feel relaxed and satisfied. Integrates with Cloudbeds, Mews, and Oracle Opera.
Multi-Platform Response Hub
Respond to Booking.com, TripAdvisor, Google, Hotels.com, Expedia, and Airbnb — all from one inbox. AI suggests responses based on sentiment and your hotel's voice.
Competitive Reputation Tracking
Track your competitors' review velocity, rating trends, and sentiment. Know when the hotel down the street is gaining on you — and why — before it affects your bookings.
The Driftwood Inn
110 TripAdvisor reviews, ranked #12, losing bookings to chain hotel
400+ reviews, #2 TripAdvisor ranking, 4.8★ average
“We're a 28-room boutique hotel competing with a 200-room Marriott across the street. Profile Rankings helped us collect 400+ reviews in a year. Our TripAdvisor ranking went from #12 to #2 in our city.”
Ready to dominate your local hotels & hospitality market?
Join hundreds of hotels & hospitality already using Profile Rankings to collect more reviews, rank higher, and win more customers.
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