Your Clients Are Talking About You. Make Sure It's Online.
86% of women check reviews before booking a spa, salon, or wellness service. One unanswered negative review can tank a week of bookings. The studios that win online win the neighborhood.
“Experiences this personal deserve reviews this powerful.”
The wellness reputation is deeply personal.
One bad review about a specific staff member is tanking your overall rating
A disappointed client mentions a stylist by name. Now every search for your salon shows that review first. We help you build volume that buries one-offs and surfaces your true reputation.
You're fully booked but still losing clients to places with more reviews
New clients in a new neighborhood don't know you're booked out. They see 45 reviews vs. your competitor's 300 and call them. Reviews are social proof for people who don't know you yet.
The transformation you deliver doesn't come through in text reviews
A 5-star text review says 'amazing facial' — a video review shows a glowing client talking about feeling like herself again. We make video testimonial collection effortless.
Built for Wellness & Beauty
Post-Appointment Booking Campaigns
Integrates with Mindbody, Vagaro, Booksy, and Square Appointments. Review request fires 1 hour after checkout — when the glow is still fresh.
Video Testimonial Collection
One-tap video recording link sent via SMS. Clients record on their phone. You approve and publish to your website, Google, and Instagram. No editing required.
Staff-Level Sentiment Tracking
See which stylists, therapists, or instructors get the highest review sentiment. Celebrate top performers and coach others with specific, data-backed feedback.
Review Widgets for Booking Pages
Embed a live review feed on the exact page where clients decide to book. Reviews at the point of decision increase conversions by 27%.
Lumière Day Spa
67 reviews, inconsistent bookings, one unanswered negative review on front page
290+ reviews, 4.9★, 3-week booking waitlist, negative review buried on page 3
“A competitor had two negative reviews about cleanliness go completely unanswered for weeks. We responded to ours within an hour with a genuine, warm message. We're now fully booked three weeks out and they're running specials to fill their chairs. Reviews changed everything.”
Ready to dominate your local wellness & beauty market?
Join hundreds of wellness & beauty already using Profile Rankings to collect more reviews, rank higher, and win more customers.
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