Your Patients Google You Before They Call You.
88% of patients check online reviews before booking a medical appointment. Your star rating is now as important as your credentials. We help practices like yours turn great care into great reviews — automatically.
“Patients research doctors the way they research every major decision.”
What's holding your practice back online?
Patients share bad experiences more than good ones
A 20-minute wait or a billing confusion can become a 1-star review. Meanwhile, the patients who had great care stay silent. We reverse that ratio with automated post-visit requests.
New patients search Google first, not your website
Before calling your front desk, new patients check your Google profile. If your star rating is below 4.5 or you have fewer than 50 reviews, many never make it to a call.
Front desk staff have no bandwidth for review follow-up
Check-in, insurance verification, phone calls, scheduling — your front desk is at capacity. Our automations request reviews without touching your team's workload.
Built for Medical Practices
HIPAA-Conscious Review Campaigns
Post-appointment SMS and email requests that are carefully worded to comply with patient communication best practices — no PHI in the request, full audit trail.
AI Sentiment Triage
Before negative feedback reaches a public review site, our AI routes dissatisfied patients to a private feedback form — giving your team a chance to resolve it first.
Specialty Response Templates
Pre-built templates for: billing complaints, wait time issues, bedside manner concerns, and misdiagnosis accusations — all professionally worded and legally reviewed.
Multi-Provider Analytics
Track review volume and sentiment by provider, location, and specialty. Identify which physicians generate the most trust — and share their approach practice-wide.
Evergreen Family Medicine
3.9★ on Google, 28 reviews, 2 unresolved negative reviews on the first page
4.8★, 214 reviews, all negatives buried, fully booked 3 weeks out
“We went from 3.9 stars to 4.8 in four months. New patient appointments are up 35% and our front desk team didn't have to do a thing. The automation just runs.”
Ready to dominate your local medical practices market?
Join hundreds of medical practices already using Profile Rankings to collect more reviews, rank higher, and win more customers.
No credit card required · 14-day free trial · Cancel anytime